Effective Date: 4 February 2025
 

By using Survey Hub, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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1. Introduction
Welcome to Survey Hub ("we", "us", "our"). These Terms and Conditions ("Terms") govern your access to and use of the Survey Hub website (hosted on Wix) for participating in anonymous customer and staff feedback surveys for businesses in New Zealand. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
 

2. Survey Participation

• Anonymous Surveys: All survey responses are collected anonymously. No identifying information is held or linked to your survey responses.

• No Registration Required: You do not need to create a profile or sign up to participate in our surveys.

• Age Requirements: There is no minimum age requirement for survey participation.
   

3. Privacy and Data Collection
We are committed to protecting your privacy. This section incorporates our privacy practices into these Terms:

• Anonymous Data Collection: Your survey responses are completely anonymous.

• Optional Personal Information: At the end of some surveys, you may be offered the option to provide your name, contact details, or email address to subscribe to a service or enter a prize draw. This information is collected separately from your survey responses and is not linked to them.

• Use of Optional Data: The criteria, rules, and conditions for any prize draws or service subscriptions are determined solely by the business for which the survey is conducted. Please refer to any additional information provided in the survey for details.

• Cookies: We use a cookie on your browser to ensure that the survey is completed only once per participant. By using our website, you consent to the use of this cookie in accordance with these Terms.

• Overall Privacy Practices: By using Survey Hub, you agree to the collection, use, and disclosure of information as described in these Terms. If you require more detailed information, please contact us using the details provided in Section 8.
   

4. Optional Prize Draws and Service Subscriptions
Any opportunities to enter a prize draw or subscribe to a service offered at the end of a survey are entirely optional. The eligibility, rules, and conditions for these opportunities are set by the business commissioning the survey. Survey Hub is not responsible for administering or managing these features.
 

5. Limitation of Liability and Disclaimers

• As-Is Basis: The services provided by Survey Hub are offered on an "as is" and "as available" basis, with no warranties of any kind, whether express or implied.

• Limitation of Liability: To the fullest extent permitted by law, Survey Hub disclaims any liability for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or participation in surveys.

• Third-Party Content: We are not responsible for the content, accuracy, or reliability of any third-party information or services that may be accessed through our website.
   

6. Intellectual Property
All content on the Survey Hub website—including but not limited to text, graphics, logos, images, and software—is the property of Survey Hub or its licensors and is protected by New Zealand and international intellectual property laws. You agree not to reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
 

7. Modifications
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on our website. Your continued use of Survey Hub after any such modifications constitutes your acceptance of the new Terms.
 

8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. By using our website, you agree that any legal actions or proceedings arising under or related to these Terms will be brought exclusively in the courts of New Zealand.
 

9. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or our privacy practices, please contact us at:
hello@surveyhub.co.nz.